Privacy Policy

This Privacy Policy applies to all personal information collected by Project Project (Australia) Pty Ltd.

1. What is "personal information"?

(a) The Privacy Act 1988 (Cth) currently defines "personal information" as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

(i) whether the information or opinion is true or not; and
(ii) whether the information or opinion is recorded in a material form or not.

(b) If the information does not disclose your identity or enable your identity to be ascertained, it will, in most cases, not be classified as "personal information" and will not be subject to this privacy policy.

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2. What information do we collect?

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include:

• Name

• Login credentials

• Payment details

• Email address

• General business information

• Marketing information and data

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3. How we collect your personal information

(a) We may collect personal information from you whenever you input such information into the website.

(b) We also collect cookies from your computer, which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

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4. Purpose of collection

(a) The purpose for which we collect personal information is to provide you with the best service experience possible on the website.

(b) We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

(c) By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

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5. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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6. Security

Project Project (Australia) Pty Ltd takes the security of your personal information seriously and employs various security measures to protect your data from unauthorised access, alteration, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the absolute security of your information.

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7. Third-Party Service Providers

We may share your personal information with trusted third-party service providers who assist us in operating the website, processing payments, or delivering services to you. These service providers are contractually required to handle your data in accordance with this Privacy Policy.

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8. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

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9. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Project Project (Australia) Pty Ltd, and we may seek further information from you to clarify your concerns. If we agree that your complaint is well-founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

10. Overseas transfer

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles, and we will not be liable for any mishandling of your information in such circumstances.

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11. Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. When we make changes, we will update the 'Last Updated' date at the bottom of this page. We encourage you to review this Privacy Policy periodically for any updates.

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12. Children’s Privacy

Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete such information.

If you have any queries, seek access to your personal information, or have a complaint about our privacy practices, you can contact us at:
showroom@projectproject.com.au

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Last Updated: JAN 2025