YOUR QUESTIONS ANSWERED
At Project Project, we don’t just sell furniture—we redefine it. Our FAQ is here to give you the lowdown on everything from shipping to sustainability, so you can focus on what really matters: bringing bold, future-facing design into your space.
Whether you’re curious about materials, custom orders, or care instructions, you’ll find the answers here. And if you don’t? Get in touch. We’re always up for a conversation.
General FAQ's
Project Project is a furniture and design destination that champions the young, the brave, and the bold. We empower the next generation of designers to shape the architectural world with modern, expressive, and intentional furniture, objects, and homewares.
We are based in Melbourne, Australia, but our reach extends beyond. Our showroom is located at 4/28 Down Street, Collingwood, where you can explore our latest collections in person.
We curate and create modern furniture, objects, and homewares that embrace bold design, sustainability, and innovation. Our collections focus on material integrity, functionality, and aesthetic impact.
We collaborate with both emerging and established designers who share our vision of shaping contemporary spaces. Our current partnerships include internationally recognised talents such as Ben McCarthy and Marcel Sigel.
We are committed to minimising our environmental impact and are actively working towards full carbon neutrality. This includes using sustainable materials, reducing waste, and offsetting our carbon footprint from the moment your items leave the factory. We do this through verified environmental initiatives. We are transparent about our efforts and continuously strive to improve. Contact Us for more details.
Yes, we offer an online shopping experience where you can explore and purchase our collections. Visit our website to browse our latest designs and place an order.
Yes, we offer international shipping. Shipping costs and delivery times vary depending on your location. For specific enquiries, please reach out to our team.
Yes, we offer trade accounts for industry professionals. If you’re an architect, designer, or developer looking to source unique pieces for your projects, get in touch with us to learn more about our trade program.
Yes, we work on select custom projects for architects and designers. If you have a specific concept in mind, let’s talk about how we can bring it to life.
Each product comes with specific care instructions to ensure longevity. Generally, we recommend gentle cleaning, avoiding harsh chemicals, and considering professional maintenance for certain materials. If you need detailed care advice, get in touch with our team.
We generally accept returns and exchanges on standard products purchased from stock, within a specified timeframe, provided they are unused and in original condition. Custom orders are non-refundable. Please refer to our terms and conditions for full details.